Sensient Imaging Technologies, a developer and manufacturer of digital printing inks, would like to inform its Turkish customers that since 27 July, Sensient has stopped doing business with the company SY Dijital. Sensient has also initiated legal actions against SY Dijital. Sensient categorically denies SY Dijital’s statements about a potential acquisition.
Sensient strongly values the digital textile market in Turkey and acknowledges the need for having a professional distribution channel. Jerome Jeanneret, managing director of Inks Europe at Sensient, says: "We realised in the past few months that our Turkish customers were misled by SY Dijital regarding our relationship with that company, and we sincerely apologise to our customers. We were facing serious issues with SY Dijital and this is why our business relationship was discontinued and we decided to initiate legal actions against this company.”
Sensient Imaging Technologies recently added local warehousing and distribution in Turkey to better serve the growing Turkish textile market, the company said in July of this year.
As a result of this investment in local distribution, Sensient said it will house a direct supply of Sensient digital inks in Turkey. This investment will provide new and existing customers direct access to Sensient inks, removing delays in the importation process and simplifying the local supply chain, according to the company.
Digital printing in the Turkish textile industry has been rapidly increasing over recent years and has a forecasted annual average growth rate of 12.5%, according to the company. “This market development combined with a strong support network in Turkey and the release of new digital inks in 2018 has resulted in significant growth for Sensient in the region,” says Mike Geraghty, president of Sensient Colors. “As a result, Sensient is reaffirming its commitment to support our partners and customers in Turkey by investing in local warehousing of inks.”
Initially, Sensient stock selected products to serve the growing installed base with plans to increase both the volume and the product range when necessary. It will continue to work with its partners in the region to maintain the highest level of service, support and flexibility for its growing customer base, the company adds.
