Our Commitment to Accessibility

World Textile Information Network (WTiN) is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our Customer Experience team at customerexperience@wtin.com with “Accessibility” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

Our Policy

At World Textile Information Network we are committed to ensuring that our digital products and services are accessible to all users, including individuals with disabilities. Our dedication to digital accessibility is part of our ongoing efforts to provide the best possible experience for all our customers and partners.

Accessibility Features

Keyboard Navigation: Our digital platform is designed to be navigable using keyboard inputs. Users can access functionalities without relying on a mouse or touch-screen device.

Screen Reader Compatibility: We aim to provide compatibility with popular screen readers, ensuring that individuals with visual impairments can access and comprehend the content on our websites and applications.

Alt Text for Images: We add alternative text descriptions to images to enable users with visual impairments to understand the visual elements presented on our platform.

Clear and Consistent Layout: Our digital interfaces maintain a clear and consistent layout, making it easier for users to navigate and locate essential information.

Captioned Media: Whenever we include multimedia content with audio, such as videos or webinars, we strive to provide closed captions or transcripts to accommodate users who are deaf or hard of hearing.

Accessible Documents: We are committed to offering accessible documents in formats such as PDFs, ensuring that they meet relevant accessibility guidelines.

Continuous Improvement

We understand that digital accessibility is an ongoing process, and we are continually working to improve the accessibility of our products and services. Our team regularly conducts accessibility audits and assessments to identify and address potential issues, implementing updates to enhance the user experience for all.

Feedback and Support

Your feedback is essential to us as we strive to enhance the accessibility of our digital offerings continually. If you encounter any accessibility barriers or have suggestions on how we can improve, please contact us at customerexperience@wtin.com or via +44 (0)113 819 8155. Our dedicated team is ready to assist you.

Third-Party Integrations

While we endeavour to ensure that all third-party integrations on our platforms meet accessibility standards, we may occasionally depend on external content providers. We work closely with these partners to encourage accessibility compliance and address any accessibility concerns that may arise.

Accessibility is a Shared Responsibility

We firmly believe that digital accessibility is a shared responsibility, and we encourage our customers, partners, and users to embrace the principles of inclusivity. By working together, we can create an accessible and barrier-free online environment for everyone.

Last updated: 27 July 2023. As we continue to evolve and enhance our digital products and services, we will update this statement accordingly.